Privacy Policy

FOR APP USERS

Vatika Hotels Private Limited (Vatika) is a Company registered and governed under the Companies Act 1956.
This Privacy policy is for the Vatika Business Centre Mobile Application ("app") and is effective from the date and time a user registers on the app by filling up the Registration form and accepting the terms and conditions ("User").

USER INFORMATION

To avail the app, a User is required to provide certain information for the registration process namely: - a) your name, b) telephone no. c) email address (d) your occupation, interests etc. The Information as supplied by the User enables us to improve and provide the most user-friendly experience.

All required information is service dependent and Vatika may use the above said User information to, maintain, protect, and improve its services (including advertising services).

INFORMATION USAGE

On using our application, we automatically track certain information about the User including but not limited to session data, content access, IP address; this is for various reasons, including: (i.) to increase connectivity; (ii.) to assist in better management of the leads and follow up on the same. This automatically gathered data including, but is not limited to, geo-location; device ID or unique identifier; applications installed on your device; operating system; web browser; operator; access to the device address book; device log and event information; logs, keywords and metadata of incoming and outgoing calls and messages.

Vatika shall keep all information confidential however, the situations where such sensitive personal information is required to be shared is when its requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses, the User shall be informed appropriately as per law. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing and complying with the applicable laws and regulations.

Vatika also proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures of Vatika.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.

GRIEVANCE REDRESSAL

RedressalMechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to ithelpdesk@vatikagroup.com.

You agree that Vatika may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time. It is the belief of Vatika that privacy of a person can be best guaranteed by working in conjunction with the Law enforcement authorities.

All Vatika websites and mobile applications fully comply with all Indian Laws applicable. Vatika has always cooperated with all law enforcement inquiries. Vatika may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bona-fide requirement to prevent an imminent breach of the law.

UPDATES

We may occasionally update this policy. If we make significant changes, we will notify you of the changes through the app or through email. To the extent permitted under applicable law, by using our services our after such notice, you consent to our updates to our policy. However, we encourage you to periodically review this policy for the latest information on our privacy practices.